When we dispatch an order we send you an email with the order’s shipping confirmation including its tracking number. Click on the link you received in your email and it will direct you to the tracking website.
In case you cannot find your shipping confirmation email, just send us a message at email@example.com and we'll find your order!
If the tracking page does not show any information or it gives you a "status not available" notification, don’t worry. Maybe it is because your order was just shipped and some shipping service requests 24-72 hours to update their tracking information. Check back later.
Do not fear - your package is in fact on its way!
The average delivery time is currently about 8-12 days once a package has been shipped. If you have not received your package within 2 weeks from the date of your shipping notification, please contact our customer service team at firstname.lastname@example.org!