Received a defective item or your order got damaged in transit? No worries! We will send you a new one free of charge as long as you contact us at support@amazinglycat.com within 2 days of your receipt of the product.

Just not happy with your purchase? You can return it for 100% money back within 30 days of receipt. Simply follow the return instructions below.

 

Our Return Process is simple and hassle-free. You can return your merchandise to our warehouse up to 30 days since the receipt of your purchase.

 

DEFECTIVE ITEMS

Received a damaged item? We’ve got you covered and will send out a new one free of charge. No need to return the damaged product! Please email us at support@amazinglycat.com with a photo or a short video of the defects.

Any damage or defects must be reported to us within 2 days of your order delivery date. 

Items are not eligible for a refund due to size or measurement issues if the shipped item is the same variant/size as you ordered. In case the size/variant issue is due to us, we accept exchange or refund requests.

 

GENERAL RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

How to request returns?

It's really simple & easy!

Get in contact at support@amazinglycat.com and your return will be investigated. If the goods are faulty or damaged we offer either a new item (exchange) or a full refund.

Refunds will be returned to the same method of the order payment, or if chosen, by store credit that never expires.

 

 

WE ARE NOT RESPONSIBLE FOR THE ACCEPTANCE, SAFEKEEPING AND/ OR RETURN OF ANY ITEMS THAT YOU SHIP TO US IN ERROR (I.E., ITEMS THAT WERE NOT PURCHASED ON OUR SITE).