Received a damaged item? We’ve got you covered and will send out a new one free of charge. No need to return the damaged product! Please email us at firstname.lastname@example.org with a photo or a short video of the defects.
Any damage or defects must be reported to us within 2 days of your package delivery date.
Items are not eligible for a refund due to size or measurement issues, if the shipped item is the same variant/size as you ordered. In case the size/variant issue is due to us, we accept exchange or refund requests.